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Troubleshooting

Technical issues and solutions

Brand guide extraction missed my typography specs

by Team PaletteCheckTroubleshooting4 months agoDec 1, 2025 at 8:47 PM
1
46

Login issues after password reset

by Team PaletteCheckTroubleshooting4 months agoDec 1, 2025 at 8:47 PM
1
80

Image analysis not working for my uploaded files

by Team PaletteCheckTroubleshooting4 months agoDec 1, 2025 at 8:47 PM
1
116

Why did my content score drop after re-checking?

by Team PaletteCheckTroubleshooting4 months agoDec 1, 2025 at 8:47 PM
1
114

Some colors weren't extracted from my brand guide

by Team PaletteCheckTroubleshooting4 months agoDec 1, 2025 at 8:47 PM
1
41

PDF upload stuck at 'Processing' - what to do?

by Team PaletteCheckTroubleshooting4 months agoDec 1, 2025 at 8:47 PM
1
82

The AI extraction didn't capture all my brand elements

by Team PaletteCheckTroubleshooting4 months agoDec 1, 2025 at 8:46 PM
1
26

Why is my analysis score low?

by Team PaletteCheckTroubleshooting4 months agoDec 1, 2025 at 8:46 PM
2
46

PDF upload stuck at 'Processing' - what to do?

by Team PaletteCheckTroubleshooting4 months agoDec 1, 2025 at 4:21 PM
1
127

Image analysis not working for my uploaded files

by Team PaletteCheckTroubleshooting4 months agoNov 30, 2025 at 2:40 PM
1
58

Some colors weren't extracted from my brand guide

by Team PaletteCheckTroubleshooting4 months agoNov 28, 2025 at 3:58 PM
1
24

Brand guide extraction missed my typography specs

by Team PaletteCheckTroubleshooting5 months agoNov 20, 2025 at 3:15 AM
1
43

Login issues after password reset

by Team PaletteCheckTroubleshooting5 months agoNov 20, 2025 at 2:35 AM
1
54

Why did my content score drop after re-checking?

by Team PaletteCheckTroubleshooting5 months agoNov 16, 2025 at 12:59 AM
1
98